Job Description:

• Coordinate the collection process between the customers and field collectors through organizing the suitable dates and times for collections./li>
• Contact customers via phone, email, and written correspondence to follow up on overdue invoices within the specified time frames.
• Respond promptly to both client and internal enquiries.
• Resolve customers’ issues related to their accounts/ invoices and liaise with other departments “if needed”.
• Investigate and asses credit requests from customers to determine whether to approve a new credit line according to predefined criteria.
• Set up and maintain customers’ files.
• Present daily and monthly collection reports to direct manager.
• Achieve personal/ team targets.
• Any other job-related duties.

Qualifications:

• University degree
• Fresh graduates
• Very good command of English language
• Excellent command of MS Office