Frequently Asked Questions
All the information you need to help you ship.
If you could not find your answer then please fill below form and submit your question. We will get back to you with our clarification in 2 business days.
Our same day and rush freight delivery services are used daily throughout the United States. If you need freight or LTL delivered as soon as possible or by the end of the day give us a call for your quote and we will get it delivered safely and on time.
If you don't have a tracking number, you can track by the reference number specified by the shipper.
You can go to All Tracking Services, and select the "Track by Reference" tab. You then enter the reference number and relevant information to track your shipment.
You can go to All Tracking Services, and select the "Track by Reference" tab. You then enter the reference number and relevant information to track your shipment.
Costs for our courier and delivery services will vary based upon the size and weight of the item, what type of vehicle you require, how quickly you need the item delivered and the distance from your pick up point and delivery point. Contact us or use our online request form for an accurate quote.
We collect and deliver throughout the whole of the EG.
Visit our ‘Order Supplies’ section in our website and submit an order for what you need or you can contact us 19985.
You may change the delivery address of your export shipment within the same city, but if you request to redirect your shipment from one city to another city, additional shipping charges will be applied.
Change the delivery address will delay the delivery for the shipment
Change the delivery address will delay the delivery for the shipment
You can track your shipment using our website or one of our online portals.
You can schedule a pick up through our website or you can contact our hot line 19985.
Actual weight is the weight of the package while volumetric weight takes into consideration the dimensions of the package. For example, if you order a tall vase, the volumetric package weight will be calculated based on the Length x Width x Height divided by 5000.
When your package is received at our facility, we calculate both the actual weight of the package and its volumetric weight; the larger figure will be applied to your package.
When your package is received at our facility, we calculate both the actual weight of the package and its volumetric weight; the larger figure will be applied to your package.
Visit our location page to find a EGXPRESS location near you.
Choose from a variety of EGXPRESS Shipping Services and find the best option that meets your shipping needs.